ILLINOIS DEPARTMENT ON AGING - Senior Helpline
Address
One Natural Resources Way
Suite 100
Springfield, IL 62702
(800) 252-8966
Service Hours
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Description:
Provides information and referrals for a wide range of senior-related issues, including:
Care Coordination
Long-Term Care Ombudsman Program
Legal Services
Transportation Services
Employment Information
Nutrition Programs (Home-Delivered and Congregate Meals)
Eligibility:
Open to all
Languages:
None
Program Fees:
No fee
Intake Process:
Call for assistance
Documents Required: None
Contacts
Program Contact Information
Phone Numbers
Primary Program Phone
(800) 252-8966
Alternate Program Phone
(217) 524-6911
Address Listings
Physical (Primary)
One Natural Resources Way
Suite 100
Springfield, IL 62702
Mailing
One Natural Resources Way
Suite 100
Springfield, IL 62702
Handicap Accessible?
Yes
Wishlist:
None
Volunteer Opportunities:
None
Date of Official Change:
April 15, 2026
Related Resource
Services
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Geography Served
- Illinois
- Lake County
- Lake County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Geography Served
- Illinois
- Lake County
- Lake County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
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