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Full Resource Name:

ILLINOIS DEPARTMENT ON AGING - Adult Protective Services

Address

One Natural Resources Way
Suite 100
Springfield, IL 62702

(866) 800-1409

https://ilaging.illinois.gov

Hours:

24/7 APS Hotline

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Description:

Operates 24/7 Adult Protective Services hotline to report adult abuse or neglect. Investigates reports of suspected neglect, abandonment, physical, sexual, mental, emotional, or financial abuse. Coordinates emergency response, crisis intervention, and protection from abuse, neglect, or exploitation.

Eligibility:

Anybody may report elder and dependent adult abuse or neglect

Languages:

None

Program Fees:

No fee

Intake Process:

Call to report

Documents Required: None

Contacts

Program Contact Information

Primary Contact

Program Contact Information

(866) 800-1409

aging.ilsenior@illinois.gov

Phone Numbers

24/7 Adult Protective Services Hotline

(866) 800-1409

Address Listings

Physical (Primary)

One Natural Resources Way
Suite 100
Springfield, IL 62702

Mailing

One Natural Resources Way
Suite 100
Springfield, IL 62702

Handicap Accessible?

Yes

Wishlist:

None

Volunteer Opportunities:

None

Date of Official Change:

April 15, 2026

Related Resource

ILLINOIS DEPARTMENT ON AGING

Services

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Adult Protective Intervention/Investigation

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Illinois
    • Lake County
    Edit Service DetailsClick here to see this service (PH-6500.0500-050) and related services within the Service Tree.
    Elder/Dependent Adult Abuse Reporting

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • Illinois
      • Lake County
      Edit Service DetailsClick here to see this service (PH-6500.0500-180) and related services within the Service Tree.