LIFELINE - Telephone/Wireless Programs
Address
PO Box 1000
Horseheads, NY 14845
(800) 234-9473
Service Hours
Website available 24/7
Description:
Provides a monthly discount on landline or wireless phone service to low-income households. Discount for either phone or internet, but not both.
Eligibility:
Must be families with household income at or below 135% FPL, OR
Must be survivors of domestic abuse or human trafficking with household income at or below 200% FPL, OR
Must be recipients of a federal assistance program, including:
- Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance (FPHA)
- Veterans Pension and Survivors Benefit
- Bureau of Indian Affairs General Assistance
- Head Start (only households meeting the income qualifying standard)
- Tribal Temporary Assistance for Needy Families (Tribal TANF)
- Food Distribution Program on Indian Reservations
Languages:
Interpreter services available online
Program Fees:
No fees
Intake Process:
Call or visit website to apply
Documents Required:
- Full name
- Date of birth
- Last 4 digits of Social Security Number, or Tribal Identification Number
- Proof of address
- Proof of enrollment in public assistance program
- Proof of household income
Contacts
Program Contact Information
Phone Numbers
Primary Contact Number
(800) 234-9473
Address Listings
Physical
Online Resource
Washington, DC 20005
Mailing (Primary)
PO Box 1000
Horseheads, NY 14845
Handicap Accessible?
No
Wishlist:
None
Volunteer Opportunities:
None
Date of Official Change:
June 10, 2025
Related Resource
Services
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Geography Served
- Illinois
- Lake County
- Lake County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Geography Served
- Illinois
- Lake County
- Lake County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
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