LIFELINE - Telephone/Wireless Programs

Address

PO Box 1000
Horseheads, NY 14845

(800) 234-9473

www.lifelinesupport.org

Service Hours
Website available 24/7

Description:

Provides a monthly discount on landline or wireless phone service to low-income households. Discount for either phone or internet, but not both.

Eligibility:

Must be families with household income at or below 135% FPL, OR
Must be survivors of domestic abuse or human trafficking with household income at or below 200% FPL, OR
Must be recipients of a federal assistance program, including:
- Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance (FPHA)
- Veterans Pension and Survivors Benefit
- Bureau of Indian Affairs General Assistance
- Head Start (only households meeting the income qualifying standard)
- Tribal Temporary Assistance for Needy Families (Tribal TANF)
- Food Distribution Program on Indian Reservations

Languages:

Interpreter services available online

Program Fees:

No fees

Intake Process:

Call or visit website to apply

Documents Required:
- Full name
- Date of birth
- Last 4 digits of Social Security Number, or Tribal Identification Number
- Proof of address
- Proof of enrollment in public assistance program
- Proof of household income

Contacts

Program Contact Information

Program Contact Information

(800) 234-9473

LifelineSupport@usac.org

Phone Numbers

Primary Contact Number

(800) 234-9473

Address Listings

Physical

Online Resource
Washington, DC 20005

Mailing (Primary)

PO Box 1000
Horseheads, NY 14845

Handicap Accessible?

No

Wishlist:

None

Volunteer Opportunities:

None

Date of Official Change:

June 10, 2025

Related Resource

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Illinois
    • Lake County
    Edit Service DetailsClick here to see this service (BV-8900.9300-330) and related services within the Service Tree.

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • Illinois
      • Lake County
      Edit Service DetailsClick here to see this service (BV-8900.9300-850) and related services within the Service Tree.

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