CAPTAIN JAMES A. LOVELL FEDERAL HEALTH CARE CENTER - Caregiver Support Program
Address
3001 Green Bay Road
Building 133EF, Room 2A-117
North Chicago, IL 60064
(224) 610-2273
www.va.gov/lovell-federal-health-care-va/health-services/caregiver-support/
Service Hours
Monday: 7:30 AM - 4:00 PM
Tuesday: 7:30 AM - 4:00 PM
Wednesday: 7:30 AM - 4:00 PM
Thursday: 7:30 AM - 4:00 PM
Friday: 7:30 AM - 4:00 PM
Caregiver Support Center
Monday: 8:00 AM - Noon
Tuesday: 8:00 AM - Noon
Wednesday: 8:00 AM - Noon
Thursday: 8:00 AM - Noon
Friday: 8:00 AM - Noon
Description:
Provides supportive services for family caregivers of an enrolled veteran. Offers the following two programs based on level of care (see eligibility guidelines below):
Program of General Caregiver Support Services (PGCSS)
- Individual support related to the care of the veteran
- Skills training on caregiving for a veteran's unique needs
- Respite care
- Peer support mentoring
- Training and support through in-person, online, and telehealth sessions
- Referrals to available resources
Comprehensive Assistance for Family Caregivers (PCAFC) - Provides all services listed above and the following:
- Mental health support
- Virtual Psychotherapy for Caregivers Program (VPPC)
- CHAMPVA (if uninsured)
- Monthly stipend
- Beneficiary travel
Eligibility:
Caregiver must be 18 years or older and one of the following:
- A veteran's spouse, child, parent, stepfamily, or extended family member, OR
- Someone who lives with an eligible veteran full time, OR
- Someone who will live with an eligible veteran full time if designated by a family member
For General Caregiver Support Services (PGCSS) the veteran must:
- Need assistance with one or more activities of daily living, OR
- Need supervision or protection based on symptoms or residuals of neurological impairment, other impairment or injury
For Comprehensive Assistance for Family Caregivers (PCAFC), the veteran must meet the following criteria:
1. Sustained or aggravated a serious injury (or illness) in the line of duty in the active military, naval or air service during any service era
2. Have a single or combined service-connected disability rating by the Department of Veterans Affairs (VA) of 70% or more, AND
3. Be in need of personal care services (requiring in-person personal care services) for a minimum of six continuous months based on any one of the following:
-An inability to perform an activity of daily living
-A need for supervision/protection based on symptoms or residuals of neurological, other impairment or injury
-A need for regular or extensive instruction or supervision without which the ability of the Veteran to function in daily life, would be seriously impaired
Languages:
None
Program Fees:
No fee
Intake Process:
Call, visit website, or visit the Caregiver Support Center for assistance
Documents Required:
- No information has been provided by the Agency; contact for details
Contacts
Marie Bulfer
Phone Numbers
Primary Program Phone
(224) 610-2273
Address Listings
Physical (Primary)
3001 Green Bay Road
Building 133EF, Room 2A-117
North Chicago, IL 60064
Mailing
3001 Green Bay Road
North Chicago, IL 60064
Handicap Accessible?
Yes
Wishlist:
None
Volunteer Opportunities:
None
Date of Official Change:
September 8, 2025
Related Resource
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Geography Served
- Illinois
- Lake County
- Lake County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Geography Served
- Illinois
- Lake County
- Lake County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Geography Served
- Illinois
- Lake County
- Lake County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Geography Served
- Illinois
- Lake County
- Lake County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Send profile information to an email address.
Provide your email address to receive information about CAPTAIN JAMES A. LOVELL FEDERAL HEALTH CARE CENTER - Caregiver Support Program.
Sent!
Close this fieldSend a condensed resource profile to your phone via text message (SMS).
Select your cell carrier and provide your phone number to receive information about CAPTAIN JAMES A. LOVELL FEDERAL HEALTH CARE CENTER - Caregiver Support Program.
Sent!
Close this field