PACE - ADA Paratransit Services

Address

550 West Algonquin Road
Arlington Heights, IL 60005

(312) 663-4357

https://www.pacebus.com

Reservation Line Hours
Monday: 6:00 AM - 6:00 PM
Tuesday: 6:00 AM - 6:00 PM
Wednesday: 6:00 AM - 6:00 PM
Thursday: 6:00 AM - 6:00 PM
Friday: 6:00 AM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM
Sunday: 8:00 AM - 5:00 PM

Description:

Provides reservation-based, door-to-door transportation for certified ADA passengers. Serves individuals whose disability or health condition prevents them from using fixed-route service. Trips are provided within the same hours and geographic area as fixed-route service.

NOTE: Passengers must be ADA Paratransit Certified. Call the Regional Transportation Authority (RTA) ADA Paratransit Certification program to request an application and schedule an in-person eligibility interview.

Eligibility:

People with a disability

Languages:

Spanish
Polish

Program Fees:

Set Program Fee
$3.25 per ride

Intake Process:

Call for reservation, Americans with Disabilities Act paratransit cerfication with Regional Transportation Authority required for services

Documents Required:
Americans with Disabilities Act paratransit certification

Contacts

Program Contact Information

Primary Contact

Program Contact Information

(847) 364-7223

passenger.services@pacebus.com

Phone Numbers

Regional Transportation Authority Paratransit Certification

(312) 663-4357

North and Central Lake County Reservation Phone Number

(800) 201-6446

Southeast Lake County Reservation Phone Number

(800) 554-7599

Address Listings

Physical

Confidential Location
Arlington Heights, IL 60005

Mailing (Primary)

550 West Algonquin Road
Arlington Heights, IL 60005

Handicap Accessible?

Yes

Wishlist:

None

Volunteer Opportunities:

None

Date of Official Change:

March 13, 2026

Related Resource

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Illinois
    • Lake County
    Edit Service DetailsClick here to see this service (BT-4500.6500-170) and related services within the Service Tree.

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