ILLINOIS DEPARTMENT OF CHILDREN AND FAMILY SERVICES - Children Family Advocacy Services
Address
406 East Monroe Street
Springfield, IL 62701
(800) 232-3798
Service Hours
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Description:
Provides information to help children & families figure out next steps, when problems arise. Complaints and concerns are handled by an advocate or passed on to a better resource.
Toll-Free Help Line during normal business hours to answer questions on:
welfare issues
problems
concerns
Eligibility:
Open to all
Languages:
None
Program Fees:
No fee
Intake Process:
Call for assistance
Documents Required: None
Contacts
Program Contact Information
Phone Numbers
Primary Program Phone
(800) 232-3798
Alternate Program Phone
(217) 524-2029
Address Listings
Physical (Primary)
406 East Monroe Street
Springfield, IL 62701
Mailing
406 East Monroe Street
Springfield, IL 62701
Handicap Accessible?
Yes
Wishlist:
None
Volunteer Opportunities:
None
Date of Official Change:
April 16, 2026
Related Resource
Services
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Geography Served
- Illinois
- Lake County
- Lake County
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