CITIZENS UTILITY BOARD - Consumer Hotline
Address
309 West Washington Street
Suite 800
Chicago, IL 60606
(800) 669-5556
Service Hours
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
AKA:
CUB
Description:
Assists individuals submit a complaint against their utility company. Services ensure consumers have safe, reliable utility services at reasonable rates.
Eligibility:
Must be Illinois resident
Languages:
Spanish
Program Fees:
No fee
Intake Process:
Call for assistance or visit the website to complete an online complaint form. No walk-ins accepted.
Documents required: None
Contacts
Program Contact Information
Handicap Accessible?
Yes
Wishlist:
Volunteers
Volunteer Opportunities:
Join CUB!s volunteer team! It!s the perfect opportunity to learn more about key utility issues that impact your pocketbook!and champion lower rates for the rest of the community.
Accepts volunteers who are court-mandated to complete community service.
Contact Matt for Volunteer Opportunities - Matt Harvey at 312-292-5867 or mharvey@citizensutilityboard.org
Date of Official Change:
May 20, 2024
Send profile information to an email address.
Provide your email address to receive information about CITIZENS UTILITY BOARD - Consumer Hotline.
Sent!
Close this fieldSend a condensed resource profile to your phone via text message (SMS).
Select your cell carrier and provide your phone number to receive information about CITIZENS UTILITY BOARD - Consumer Hotline.
Sent!
Close this field
