ILLINOIS DEPARTMENT OF CHILDREN AND FAMILY SERVICES - Child Protective Services

Address

2133 Belvidere Road
Waukegan, IL 60085

(800) 252-2873

www2.illinois.gov/dcfs

Service Hours
Reporting hotline available 24/7








Administrative Hours
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM

Hotline available 24/7

AKA:

DCFS

Description:

Accepts and responds to reports of physical, sexual, or emotional child abuse, neglect, or exploitation. Response by Child Protective Services may include:
- Consultation with the family to determine the nature of the problem
- Referral to supportive services
- Emergency placement services if this is determined to be necessary.

Child abuse is the mistreatment of a child under the age of 18 by:
- A parent or their romantic partner.
- An immediate relative or someone living in their home.
- A caretaker such as a babysitter or daycare worker.
- Any person responsible for the child!€™s welfare, such as a health care provider, educator, coach or youth program volunteer.

Note: The mistreatment can either result in injury or put the child at serious risk of injury. Child abuse can be physical (i.e. bruises or broken bones), sexual (i.e. fondling or incest) or mental (emotional injury or psychological illness).
Neglect is the failure of a parent or caretaker to meet !€œminimal parenting!€ standards for providing:
- Adequate supervision
- Food, clothing, medical care, shelter or other basic needs.

Eligibility:

Open to everyone who suspects abuse related to a child (under 18). If you have reason to believe a child you know is being abused or neglected, report it online: https://childabuse.illinois.gov (in non-emergency situations) or call the child abuse hotline at 1.800.25.ABUSE (22873)

Languages:

Spanish

Program Fees:

No fee.

Intake Process:

Call to report any suspected child abuse or neglect. In non-emergency situations, anyone may report suspected abuse or neglect using the online reporting system. If you believe a child is in immediate danger that could result in death or serious harm, call 911.

Documents required:
- None

Contacts

Program Contact Information

Primary Contact

Program Contact Information

(800) 252-2873

Phone Numbers

800-25-ABUSE Line

(800) 252-2873

TTY

(800) 358-5117

Address Listings

Physical (Primary)

2133 Belvidere Road
Waukegan, IL 60085

Mailing

2133 Belvidere Road
Waukegan, IL 60085

Handicap Accessible?

Yes

Wishlist:

None

Volunteer Opportunities:

None

Legal Status:

State

Date of Official Change:

January 4, 2023

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