ILLINOIS DEPARTMENT ON AGING - Senior Helpline
Address
(800) 252-8966
Service Hours
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Description:
Provides information and referrals to older adults and their caregivers to local resources. Staff assess needs and offers referral to a range of services, which include:
- Care coordination services to help develop a plan of care
- Long-Term Care Ombudsman Program
- Legal Services
- Transportation Services
- Employment Information
- Nutrition Program (Home-Delivered Meals and Group Site (Congregate) Meals)
*TTY number is 7-7-1*
Eligibility:
Individuals looking for information for older adults. To receive services, older adults must be 60 years of age and older.
Languages:
Spanish
Program Fees:
No fee.
Intake Process:
Call for assistance.
Documents required:
- None
Handicap Accessible?
Yes
Wishlist:
None
Volunteer Opportunities:
None
Legal Status:
Other
Date of Official Change:
February 1, 2023
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