ILLINOIS DEPARTMENT ON AGING - Senior Helpline

Address

1 Natural Resources Way
Suite 100
Springfield, IL 62702

(800) 252-8966

www2.illinois.gov/aging

Service Hours
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM

Description:

Provides information and referrals for a wide range of senior-related issues, including:
- Care Coordination
- Long-Term Care Ombudsman Program
- Legal Services
- Transportation Services
- Employment Information
- Nutrition Programs (Home-Delivered and Congregate Meals)

TTY number is 771

Eligibility:

Open to seniors 60 years of age and older, and their caregivers

Languages:

Spanish

Program Fees:

No fee

Intake Process:

Call for assistance

Documents required:
- None

Contacts

Program Contact Information

Primary Contact

Program Contact Information

(800) 252-8966

aging.ilsenior@illinois.gov

Phone Numbers

Toll-Free Line

(800) 252-8966

Primary Program Phone

(217) 524-6911

Address Listings

Physical (Primary)

1 Natural Resources Way
Suite 100
Springfield, IL 62702

Mailing

1 Natural Resources Way
Suite 100
Springfield, IL 62702

Handicap Accessible?

Yes

Wishlist:

None

Volunteer Opportunities:

None

Legal Status:

State

Date of Official Change:

May 23, 2024

Related Resource

Geography Served

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  • Illinois
    • Lake County
    Edit Service DetailsClick here to see this service (TJ-3000.8000) and related services within the Service Tree.

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