NORTHSHORE GAS - Medical Certificate Program

Address

200 East Randolph Street
Attn: Contact Center
Chicago, IL 60601

(866) 556-6004

https://www.northshoregasdelivery.com/

Service Hours
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 3:00 PM

Description:

Offers customers who have serious health issues to not have their gas services disconnected. Services will not be discontinued for 60 days from certification. Customers will be entered into a Short-Term Payment Plan within 30 days of the issuance of the certificate.

Eligibility:

Someone in the household must be seriously disabled, have a life-threatening medical condition, requires more heat in winter due to a serious health condition or to prevent deterioration of the individual!€™s medical condition. Medical certificates are valid only for residential accounts and doctor!€™s certification is required. The medical certificate must be dated no more than 21 days prior to the date of presentment

Languages:

Spanish

Program Fees:

No fee.

Intake Process:

Submit a medical certificate from your doctor via fax, mail, or call for application assistance.

Documents required:
Medical certificate with the certifying Physician's or Board of Health office letter head and the following information;
- Patient's name
- Patient's service address
- Statement that the patient resides at the premises
- A statement that the disconnection of utility service will aggravate an existing medical emergency or create a medical emergency for the patient
- Physician's name
- Physician's business address
- Physician's phone number
- Physician's signature
- The physician's stamp

Contacts

Program Contact Information

Primary Contact

Program Contact Information

(866) 556-6004

Phone Numbers

Customer Service Center

(866) 556-6004

Fax

(844) 603-9181

TDD Line (M-F 7 AM - 7 PM)

(866) 556-6007

Address Listings

Physical

Confidential Location
Chicago, IL 60601

Mailing (Primary)

200 East Randolph Street
Attn: Contact Center
Chicago, IL 60601

Handicap Accessible?

No

Wishlist:

None

Volunteer Opportunities:

None

Legal Status:

State

Date of Official Change:

November 22, 2023

Related Resource

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Illinois
    • Cook County
      • Wheeling
    • Lake County
      • Antioch
      • Bannockburn
      • Beach Park
      • Buffalo Grove
      • Fort Sheridan
      • Gages Lake
      • Green Oaks
      • Gurnee
      • Half Day
      • Hawthorn Woods
      • Highland Park
      • Highwood
      • Indian Creek
      • Knollwood
      • Lincolnshire
      • Lindenhurst
      • Long Grove
      • Mettawa
      • North Chicago
      • Park City
      • Prairie View
      • Riverwoods
      • Round Lake Beach
      • Russell
      • Venetian Village
      • Vernon Hills
      • Wildwood
Edit Service DetailsClick here to see this service (BV-8900.9125) and related services within the Service Tree.

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