ILLINOIS DEPARTMENT ON AGING - Senior Helpline

Address

One Natural Resources Way
Suite 100
Springfield, IL 62702

(800) 252-8966

www2.illinois.gov/aging

Service Hours
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM

Description:

Provides information and referrals to older adults and their caregivers to local resources. Staff assess needs and offers referral to a range of services, which include:

- Care coordination services to help develop a plan of care
- Long-Term Care Ombudsman Program
- Legal Services
- Transportation Services
- Employment Information
- Nutrition Program (Home-Delivered Meals and Group Site (Congregate) Meals)

*TTY number is 7-7-1*

Eligibility:

Individuals looking for information for older adults. To receive services, older adults must be 60 years of age and older.

Languages:

Spanish

Program Fees:

No fee.

Intake Process:

Call for assistance.

Documents required:
- None

Contacts

Program Contact Information

Primary Contact

Program Contact Information

(800) 252-8966

aging.ilsenior@illinois.gov

Phone Numbers

Toll-Free Line

(800) 252-8966

Address Listings

Physical (Primary)

One Natural Resources Way
Suite 100
Springfield, IL 62702

Mailing

One Natural Resources Way
Suite 100
Springfield, IL 62702

Handicap Accessible?

Yes

Wishlist:

None

Volunteer Opportunities:

None

Legal Status:

Other

Date of Official Change:

February 1, 2023

Related Resource

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Illinois
    • Lake County
    Edit Service DetailsClick here to see this service (TJ-3000.8000) and related services within the Service Tree.

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