LADDER UP - Virtual Tax Assistance


Online Resource
Chicago, IL 60654

(312) 588-6900

Service Hours
Online Resource available 24/7




Serves as online resource for free tax preparation and filing. All tax returns prepared and reviewed by qualified tax professionals via online system.


US citizen or Resident Alien with household income under $74,000 per year and no business losses. Serves tax years 2023, 2022, and 2021 only.



Program Fees:

No fee

Intake Process:

Visit website to access self-serve tools

Documents Required
- Social Security Card/Number (for each person on tax return)
- Picture ID
- Tax Documents
- Previous year tax return


Program Contact Information

Program Contact Information

(312) 409-1555

Phone Numbers

Primary Program Phone

(312) 588-6900

Address Listings

Physical (Primary)

Online Resource
Chicago, IL 60654


350 North Orleans
Suite C2-100
Chicago, IL 60654

Handicap Accessible?




Volunteer Opportunities:

Volunteers to assist with filing tax returns at the physical tax site

Legal Status:


Date of Official Change:

April 29, 2024

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Illinois
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