ILLINOIS DEPARTMENT ON AGING - Adult Protective Services
Address
1910 South Highland Avenue
Suite 100
Lombard, IL 60148
(866) 800-1409
Service Hours
24/7 Reporting Hotline
Administrative Hours
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
AKA:
IDOA
Description:
Responds to reports of neglect or abuse of elderly or adults with disabilities. Neglect may include neglect by another, or self-neglect. Abuse may include financial, physical, sexual or psychological abuse.
Eligibility:
Suspected abuse or neglect related to adults 60 years and older, or adults with disabilities age 18-59
Languages:
None
Program Fees:
No fee
Intake Process:
Call to report suspected abuse. If abuse is taking place in a licensed residential or long-term care facility, call the Illinois Department of Public Health's Nursing Home Complaint Hotline or Supportive Living Facilities Complaint Hotline.
Documents required: None
Contacts
Program Contact Information
Handicap Accessible?
No
Wishlist:
None
Volunteer Opportunities:
None
Date of Official Change:
July 7, 2025
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