ELDERCARE - Transportation Services


410 Grand Avenue
Waukegan, IL 60085

(847) 406-4683


Service Hours:
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:30 PM


Provides door-to-door transportation to medical appointments for older adults. Volunteer drivers transport clients to appointments and then drive clients back home. Must give at least 10 days notice prior to appointment. Also assists with drop-off and pick-up from lengthy appointments, such as dialysis.

Also provides free grocery shopping service for seniors. Volunteers take your grocery list and makes the trip to the store for you. You pay for the groceries.


Must be an older adult who is age 65 or older
Must be a resident of Lake County

!€¢ All transportation requests must be made 10 days in advance; more time may be needed during holidays.
!€¢ Some services such as visits to the residence and going to the supermarket can take two weeks or more to
!€¢ Services are offered based on the availability of volunteers. We will do our best to complete your application,
but we cannot guarantee service.

!€¢ If possible, you wish to cancel your request please call the office 3 days in advance and we will notify the
!€¢ Volunteers must drive their own vehicles.
!€¢ Volunteers cannot accommodate wheelchairs. Canes, light walkers, and small oxygen tanks are allowed.
!€¢ We do not offer emergency transportation.
!€¢ You may request one (round trip) ride to the appointment once a week.

Please give the following information to our office staff each time you call for transportation service:
-Your name, address and phone number
- Name, address and telephone number of the doctor
- Date and time of your appointment
- If your appointment will take more than two hours, including travel time
- If you have difficulty getting in or out of any vehicle
- If you need a wheelchair when you arrive for your appointment
- If a family member or caregiver will accompany you



Program Fees:

One time $10 application fee

Intake Process:

Must fill out waiver and application form.

Call, visit website, or email to apply

Documents Required:
Application & mandatory waiver can be found online https://static1.squarespace.com/static/5e7ac2ef21364423329c1e49/t/6397428b4b1b0617f9f76ab1/1670857356498/Care+Receiver+English+Application+Form++2022.pdf


Phone Numbers

Primary Program Phone

(847) 406-4683

Address Listings

Physical (Primary)

410 Grand Avenue
Waukegan, IL 60085


410 Grand Avenue
Waukegan, IL 60085

Handicap Accessible?




Volunteer Opportunities:

1. Transportation Volunteers - Take elders to medical appointments.
2. Grocery Shopper - Pick up list, to shopping and bring back groceries and help put away.
3. Friendly Visitor - Commit to one hour per week visiting an elder via phone or in their home.

Contact Name for Volunteer Opportunities: Nancy Alongi at 847-406-4683 or info@eldercarelakecounty.org

Legal Status:


Date of Official Change:

October 2, 2023

Related Resource

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Illinois
    • Lake County
    Edit Service DetailsClick here to see this service (BT-4500.6500-800) and related services within the Service Tree.

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