ILLINOIS DEPARTMENT ON AGING - Adult Protective Services

Address

1910 South Highland Avenue
Suite 100
Lombard, IL 60148

(866) 800-1409

ilaging.illinois.gov

Service Hours
24/7 Reporting Hotline

Administrative Hours
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM

AKA:

IDOA

Description:

Responds to reports of neglect or abuse of elderly or adults with disabilities. Neglect may include neglect by another, or self-neglect. Abuse may include financial, physical, sexual or psychological abuse.

Eligibility:

Suspected abuse or neglect related to adults 60 years and older, or adults with disabilities age 18-59

Languages:

None

Program Fees:

No fee

Intake Process:

Call to report suspected abuse. If abuse is taking place in a licensed residential or long-term care facility, call the Illinois Department of Public Health's Nursing Home Complaint Hotline or Supportive Living Facilities Complaint Hotline.

Documents required: None

Contacts

Program Contact Information

Primary Contact

Program Contact Information

(866) 800-1409

robin.a.tucker@illinois.gov

Phone Numbers

24/7 Abuse Reporting Hotline

(866) 800-1409

24/7 Nursing Home Complaint Hotline

(800) 252-4343

24/7 Supportive Living Facilities Complaint Hotline

(800) 226-0768

TTY

(888) 206-1327

Address Listings

Physical (Primary)

1910 South Highland Avenue
Suite 100
Lombard, IL 60148

Mailing

PO Box 809
Kankakee, IL 60901

Handicap Accessible?

No

Wishlist:

None

Volunteer Opportunities:

None

Date of Official Change:

April 18, 2024

Related Resource

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  • Illinois
    Edit Service DetailsClick here to see this service (PH-6500.0500-050) and related services within the Service Tree.

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • Illinois
      Edit Service DetailsClick here to see this service (PH-6500.0500-180) and related services within the Service Tree.

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